Pillow

Pillow values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the Pillow website, mobile application, and related services (the “Platform”).

By using Pillow, you agree to the practices described in this policy.

1. Information We Collect

We collect information necessary to operate a secure and reliable real estate platform.

a. Information You Provide

Full name
Email address
Phone number
Account login details
Property listings and related documents
Communications with Pillow support or other users

b. Information Collected Automatically

Device and browser information
IP address
Usage data such as pages visited and actions taken
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Create and manage user accounts
Verify identities and property listings
Facilitate transactions and escrow services
Communicate updates, alerts, and service messages
Improve platform performance and user experience
Comply with legal and regulatory requirements

Your data is used strictly for platform operations and service delivery.

3. Sharing of Information

Pillow does not sell your personal information.

We may share data only where necessary:

With trusted third-party service providers supporting platform operations
For payment processing and escrow services
To comply with legal obligations or lawful requests
To protect the rights, safety, and integrity of Pillow and its users

All third parties are required to handle data responsibly and securely.

4. Data Security

We apply reasonable technical and organizational safeguards to protect personal information from unauthorized access, loss, misuse, or alteration.

While we take security seriously, no online system is entirely risk-free. Users are responsible for protecting their account credentials.

5. Data Retention

We retain personal data only for as long as necessary to:

Provide and improve our services
Meet legal and regulatory obligations
Resolve disputes and enforce agreements

Data that is no longer required is securely deleted or anonymized.

6. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data, subject to legal requirements

Requests can be made using the contact details below.

7. Cookies

Pillow uses cookies and similar technologies to enhance platform functionality, analyze usage, and improve user experience.

You may control cookie preferences through your browser or device settings.

8. Third-Party Links

The Platform may contain links to third-party websites. Pillow is not responsible for the privacy practices or content of those external sites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected on this page with a revised “Last updated” date. Continued use of the Platform indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

info@mypillowapp.com